Privacy Policy

1. Introduction
This Privacy Policy describes how Buchanan Settlement Services, Ltd. (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or use our website (https://www.buchanansettlements.com/) (the “Site”) and when you engage our title insurance, settlement, document preparation, or closings services. By using the Site or our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect
We collect information in two categories:

a. Information you provide us directly:

Name, email address, phone number when you submit a contact or inquiry form.
Property address, transaction details, title-search details, lender or buyer/seller information when you hire us for title/settlement services.
Documents you upload or we receive related to your transaction (e.g., IDs, contract documents, closing statements).

b. Information collected automatically via the Site:

IP address, browser type, operating system, referring URLs, pages visited, time & date stamps.
Cookies or similar technologies to track Site usage and preferences.

3. Use of Your Information
We use your information to:

Provide title insurance, settlement, document preparation and closing services.
Communicate with you about your transaction, scheduling, and closing details.
Process and issue title insurance policies, conduct title searches, prepare documents, and record final documents.
Improve and maintain the Site and our services.
Comply with legal and regulatory requirements (for example, title-insurance filings, anti-money-laundering, or fraud prevention).
Send you marketing or informational communications if you have opted in (you may opt out at any time).

4. Sharing of Your Information
We may share your information in these circumstances:

With underwriters, lenders, escrow agents, real-estate professionals, closing agents, attorneys or other entities necessary to complete your title or settlement transaction.
With vendors or service providers who perform services on our behalf (e.g., document preparation, recording services, IT infrastructure).
If required by law or in response to a valid legal request (e.g., subpoena, court order).
To protect our rights, property or safety, or that of our clients or the public.
With your consent.

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Retention
We retain your personal information only as long as needed to fulfill the purposes set out in this policy, comply with legal or regulatory obligations (including title-insurance recordkeeping), resolve disputes, and enforce agreements.

6. Security
We take reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, disclosure, alteration or destruction. However, no security measure is perfect or impenetrable. You accept that you send information at your own risk.

7. Cookies & Tracking Technologies
We and our service providers may use cookies, web beacons, embedded scripts and other tracking technologies to collect usage data on the Site, to tailor user experience, analyze Site performance and support marketing.
You can control cookies through your browser settings and other tools. If you disable cookies, some parts of the Site may not function properly.

8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:

Access your personal data that we hold.
Correct or update inaccurate or incomplete data.
Request deletion of your personal data (subject to legal/transactional obligations).
Opt out of marketing communications.
If you wish to exercise any of these rights, please contact us at the address below.

9. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.

10. International Transfer
If any personal data is transferred outside your country of residence (for example, to service providers), we will ensure appropriate safeguards are in place as required by applicable law.

11. Changes to this Privacy Policy
We may update this policy from time to time. When we do, we will update the “Effective date” above and publish the updated policy on our Site. We encourage you to review this policy periodically.

12. Contact Us
If you have questions or comments about this policy or our data practices, please contact:
Buchanan Settlement Services, Ltd.
2021 E. Main Street
Waynesboro, PA 17268
Phone: 717-762-1415
Email: [Insert Contact Email]

13. Additional Disclosures for Pennsylvania Title/Settlement Services
Because we provide title insurance and settlement services in Pennsylvania:

We are obligated under state law and underwriting guidelines to maintain transaction records, identity verification, and closing documentation.
You have the right to choose your own title insurance company.
This policy does not alter your legal rights under those title/settlement statutes and regulations.